Eagle Eye Solutions incident
[North America Region 2] We are currently investigating an issue which has resulted in a reduction of service performance.
Resolved after 1 day, on September 19, 2026.
We have identified the cause of the problem and are working on a solution. Customers may intermittently observe increased rates of HTTP 503 errors and elevated latency for Eagle Eye services when using persistent or long-lived connections. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this time. The current status can be seen on our status page https://status.eagleeye.com/.
Update timeline
- investigating Sep 19, 2026, 10:40 PM UTC
We are currently investigating
- identified Sep 20, 2026, 02:48 AM UTC
We have identified the cause of the problem and are working on a solution. Customers may intermittently observe increased rates of HTTP 503 errors and elevated latency for Eagle Eye services when using persistent or long-lived connections. Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this time. The current status can be seen on our status page https://status.eagleeye.com/.
- resolved Sep 20, 2026, 11:22 PM UTC
Service now back to expected performance
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