Eagle Eye Solutions incident

[APAC Region] We are currently investigating an issue which has resulted in a reduction of service performance.

Minor Resolved View vendor source →

Eagle Eye Solutions experienced a minor incident on June 9, 2026 affecting Eagle Eye APAC Region AIR Point of Sale API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 12:07 AM UTC
Resolved
Jun 09, 2026, 12:07 AM UTC
Duration
Detected by Pingoru
Jun 09, 2026, 12:07 AM UTC

Affected components

Eagle Eye APAC Region AIR Point of Sale API

Update timeline

  1. investigating Jun 08, 2026, 11:32 PM UTC

    Status: Investigating We are currently investigating

  2. investigating Jun 08, 2026, 11:35 PM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.

  3. investigating Jun 08, 2026, 11:42 PM UTC

    Status: Investigating We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  4. monitoring Jun 08, 2026, 11:53 PM UTC

    Status: Monitoring We have identified the cause of the problem and are working on a solution. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Degraded performance)

  5. monitoring Jun 08, 2026, 11:57 PM UTC

    Status: Monitoring This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)

  6. resolved Jun 09, 2026, 12:07 AM UTC

    Status: Resolved This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability. The current status can be seen on our status page https://status.eagleeye.com/. Affected components Eagle Eye APAC Region AIR Point of Sale API (Operational)