Eagle Eye Solutions incident

[North America Region 2] We are currently investigating an issue which has resulted in a reduction of service performance.

Resolved after 1 hour 11 minutes, affecting Eagle Eye North America Region 2 AIR Point of Sale API, on June 1, 2026.

monitoring Jun 01, 2026, 07:58 AM UTC

This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability.

Started
Jun 01, 2026, 06:54 AM UTC
Resolved
Jun 01, 2026, 08:05 AM UTC
Duration
1h 11m
Detected by Pingoru
Jun 01, 2026, 06:54 AM UTC

Affected components

Eagle Eye North America Region 2 AIR Point of Sale API

Update timeline

  1. investigating Jun 01, 2026, 06:54 AM UTC

    We are currently investigating

  2. investigating Jun 01, 2026, 07:07 AM UTC

    We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Please see our status page at https://status.eagleeye.com/ we shall post updates as soon as more information is available.

  3. investigating Jun 01, 2026, 07:19 AM UTC

    We are currently experiencing an incident. Our team is aware of the issue and is working diligently to resolve it. Response times have stabilized and the team are monitoring and establishing the root cause.

  4. monitoring Jun 01, 2026, 07:58 AM UTC

    This is an update regarding the incident. Our technical team has successfully addressed the issue and is actively monitoring the system to ensure stability.

  5. resolved Jun 01, 2026, 08:05 AM UTC

    Service now back to expected performance

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