Dynamic Yield incident

US Sections | Service Disruptions from Third-Party Provider Outage

Minor Resolved View vendor source →

Dynamic Yield experienced a minor incident on October 20, 2025 affecting Collection Layer and Serving Layer - U.S. east and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 10:44 AM UTC
Resolved
Oct 20, 2025, 12:09 PM UTC
Duration
1h 24m
Detected by Pingoru
Oct 20, 2025, 10:44 AM UTC

Affected components

Collection LayerServing Layer - U.S. eastRecommendation APIEmail APIREST APIData FeedsReporting

Update timeline

  1. monitoring Oct 20, 2025, 10:44 AM UTC

    A global AWS outage has been affecting parts of our platform, causing some features and services to be temporarily unavailable or slow to respond across regions. We are now starting to see a gradual recovery, and many systems are coming back online. Our team is closely monitoring the situation and continuing to work with AWS to ensure full stability. We’ll share further updates as recovery progresses.

  2. monitoring Oct 20, 2025, 10:55 AM UTC

    We are continuing to monitor as our system recovery is in progress.

  3. resolved Oct 20, 2025, 12:09 PM UTC

    This incident has been resolved.