Dynamic Yield incident
US Sections | Continued Intermittent Service Disruptions from Third-Party Provider Outages
Dynamic Yield experienced a minor incident on October 20, 2025 affecting Administration Site and Data Feeds, lasting 16h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 01:46 PM UTC
Some data feeds synced via AWS may be delayed in syncing
- identified Oct 20, 2025, 04:23 PM UTC
We are currently investigating an issue affecting some customers with US-based sections. Impacted users may experience intermittent problems accessing certain pages within the Dynamic Yield admin interface, as well as disruptions when syncing data feeds via AWS. Our team is actively working to resolve the issue and will provide updates as more information becomes available. We appreciate your patience and understanding.
- monitoring Oct 20, 2025, 08:02 PM UTC
We’re seeing signs of recovery from the third-party outage that impacted Dynamic Yield services for US sections, including admin access and data feed syncing. As systems stabilize, we’re continuing to monitor closely to ensure full resolution.
- monitoring Oct 20, 2025, 09:46 PM UTC
Dynamic Yield services remain stable following earlier disruptions. Our team is continuing to monitor all systems.
- resolved Oct 21, 2025, 06:33 AM UTC
This incident has been resolved.