Dynamic Yield incident

Issues on the USE server with real time affinity and API feeds.

Major Resolved View vendor source →

Dynamic Yield experienced a major incident on May 8, 2026 affecting Collection Layer and Serving Layer - U.S. east and 1 more component, lasting 7h 20m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:08 AM UTC
Resolved
May 08, 2026, 01:28 PM UTC
Duration
7h 20m
Detected by Pingoru
May 08, 2026, 06:08 AM UTC

Affected components

Collection LayerServing Layer - U.S. eastData FeedsReporting

Update timeline

  1. investigating May 08, 2026, 06:08 AM UTC

    We are facing issue with the real time affinity (affinity campaigns), the delta api requests will fail (api feed updates), there will be delay in reports Who does this effect? US server. When did this issue start? 08/05/2026 Start - 3:30 AM UTC+2 Currently, we do not have an ETA, but will continue to update as we progress. Our apologies for the inconvenience this may have caused.

  2. identified May 08, 2026, 06:42 AM UTC

    Issue is due to AWS global outages. We are pushing for ETA.

  3. identified May 08, 2026, 11:52 AM UTC

    Services are starting to recover, some delays still in API feed.

  4. monitoring May 08, 2026, 12:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 08, 2026, 12:32 PM UTC

    Issue resolved.

  6. resolved May 08, 2026, 01:28 PM UTC

    All services are back to normal and operational.