Dutchie incident

Menu Sync Distruption

Minor Resolved View vendor source →

Dutchie experienced a minor incident on June 18, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 03:51 PM UTC
Resolved
Jun 18, 2026, 03:51 PM UTC
Duration
Detected by Pingoru
Jun 18, 2026, 03:51 PM UTC

Update timeline

  1. investigating Jun 18, 2026, 01:47 PM UTC

    Status: Investigating We are currently investigating an issue affecting menu syncing across our platform. Some dispensaries may be experiencing menus that are not reflecting current inventory, new products, discounts, and other updates. We will provide updates as our investigation progresses.

  2. monitoring Jun 18, 2026, 03:40 PM UTC

    Status: Monitoring We have deployed a fix to address the menu syncing issue affecting some dispensaries. Our engineering team has identified and resolved the underlying cause, and we are actively monitoring menu sync cadence to confirm full recovery across all integrations. We will provide a final update once we have confirmed the issue is fully resolved.

  3. resolved Jun 18, 2026, 03:51 PM UTC

    Status: Resolved This has been resolved and menus should now be syncing at a normal cadence.