Dutchie incident

BI Tools/Reports Unavailable

Minor Resolved View vendor source →

Dutchie experienced a minor incident on August 10, 2026 affecting Reporting, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 05:43 PM UTC
Resolved
Aug 10, 2026, 05:43 PM UTC
Duration
Detected by Pingoru
Aug 10, 2026, 05:43 PM UTC

Affected components

Reporting

Update timeline

  1. investigating Aug 10, 2026, 05:07 PM UTC

    Status: Investigating We are currently investigating an issue affecting Business Intelligence (BI) reporting tools for a subset of customers. Some users may be unable to load data or reports within their Looker-based analytics dashboards. Affected components Reporting (Degraded performance)

  2. resolved Aug 10, 2026, 05:43 PM UTC

    Status: Resolved The issue affecting the BI Reporting tool has been resolved with a hotfix to the system. All BI Repots and Dashboards are now be functioning as intended. Affected components Reporting (Operational)