Dualog incident

Mail routing issue between Dualog mail server and Office 365 recipients

Minor Resolved View vendor source →

Dualog experienced a minor incident on April 3, 2022 affecting Email and Automatic File Transfer, lasting 6h 19m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2022, 08:45 PM UTC
Resolved
Apr 04, 2022, 03:04 AM UTC
Duration
6h 19m
Detected by Pingoru
Apr 03, 2022, 08:45 PM UTC

Affected components

Email and Automatic File Transfer

Update timeline

  1. investigating Apr 03, 2022, 08:45 PM UTC

    We are currently experiencing issues routing email to some Office 365 accounts. We are working on identifying the issue.

  2. resolved Apr 04, 2022, 03:04 AM UTC

    The incident has now been resolved.