Dualog experienced a major incident on March 17, 2026 affecting Email and Automatic File Transfer, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Email and Automatic File Transfer
Update timeline
- investigating Mar 17, 2026, 05:07 PM UTC
We are currently investigating an issue impacting Dualog Connection Suite connections and email delivery.
- monitoring Mar 17, 2026, 05:11 PM UTC
A fix has been implemented and we are monitoring the outcome.
- resolved Mar 17, 2026, 05:35 PM UTC
The incident has been resolved.