Dualog experienced a major incident on August 19, 2022 affecting Email and Automatic File Transfer, lasting 6m. The incident has been resolved; the full update timeline is below.
Affected components
Email and Automatic File Transfer
Update timeline
- investigating Aug 19, 2022, 12:59 PM UTC
We are currently experiencing issues with our cloud webmail. Emails sent via the cloud webmail may fail to send, and our operations team is currently working on a fix. We will give an update when more information is available.
- resolved Aug 19, 2022, 01:05 PM UTC
This incident has been resolved, and the cloud webmail is fully operational.