Dualog incident

[PORTAL] Some reports are temporarily unavailable

Minor Resolved View vendor source →

Dualog experienced a minor incident on September 6, 2023 affecting Dualog Portal (apps.dualog.com), lasting 7h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 06, 2023, 05:48 AM UTC
Resolved
Sep 06, 2023, 12:49 PM UTC
Duration
7h 1m
Detected by Pingoru
Sep 06, 2023, 05:48 AM UTC

Affected components

Dualog Portal (apps.dualog.com)

Update timeline

  1. investigating Sep 06, 2023, 05:48 AM UTC

    Some traffic reports are temporarily unavailable on our portal. Our team is investigating the issue.

  2. identified Sep 06, 2023, 07:37 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2023, 08:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 06, 2023, 12:49 PM UTC

    This incident has been resolved.