Dualog experienced a major incident on January 19, 2024 affecting Email and Automatic File Transfer, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Email and Automatic File Transfer
Update timeline
- investigating Jan 19, 2024, 08:31 AM UTC
We are currently experiencing issues with our mail service. Users may experience problems with sending emails from vessels. Our developers are investigating this, and we will keep you updated through this page.
- resolved Jan 19, 2024, 09:02 AM UTC
Our dev team has fixed the issue, and this incident has now been resolved.