Dualog experienced a minor incident on March 13, 2024, lasting 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 13, 2024, 01:36 PM UTC
The cloud webmail portal - webmail.dualog.com is currently not accepting any login. Please note that this incident is not affecting mail on board the vessels. The incident is being investigated and we will update it accordingly.
- identified Mar 13, 2024, 01:50 PM UTC
The issue has been identified and it is being fixed.
- resolved Mar 13, 2024, 01:52 PM UTC
The incident has been resolved. webmail.dualog.com is confirmed working.