Dualog experienced a minor incident on August 21, 2024 affecting Email and Automatic File Transfer, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Email and Automatic File Transfer
Update timeline
- investigating Aug 21, 2024, 04:19 AM UTC
We are currently experiencing some issues with incoming emails to vessels for certain customers and our team is actively investigating.
- monitoring Aug 21, 2024, 06:02 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2024, 06:28 AM UTC
This incident has been resolved.