Dualog incident

Drive: Degraded performance

Minor Resolved View vendor source →

Dualog experienced a minor incident on June 5, 2025 affecting Drive, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 10:49 AM UTC
Resolved
Jun 05, 2025, 06:36 PM UTC
Duration
7h 46m
Detected by Pingoru
Jun 05, 2025, 10:49 AM UTC

Affected components

Drive

Update timeline

  1. identified Jun 05, 2025, 10:49 AM UTC

    We are noticing some destinations in Dualog Drive that are stuck, and are releasing a client patch to fix this issue.

  2. monitoring Jun 05, 2025, 03:22 PM UTC

    The causes of the ongoing issue have been identified, and numerous fixes have been applied. The situation is currently improving and under heavy monitoring.

  3. resolved Jun 05, 2025, 06:36 PM UTC

    The issue has been resolved and traffic flow has resumed normally.