Druva inSync incident

Microsoft 365 API Outage Affecting Backups and Restores

Ongoing since 07:28 PM UTC, affecting inSync Cloud and inSync Cloud (inSync Cloud — Northern Virginia (us-east-1)) and 1 more.

identified Nov 12, 2026, 07:28 PM UTC

An outage on Microsoft's APIs is impacting our backups and restores for Microsoft 365 workloads. We are monitoring this closely and will post an update as we see progress. These incidents are tracked under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as status.cloud.microsoft if the admin center is not available to you. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

Started
Nov 12, 2026, 07:28 PM UTC
Resolved
Ongoing
Duration
● 27m
Detected by Pingoru
Nov 12, 2026, 07:28 PM UTC

Affected components

inSync CloudinSync Cloud (inSync Cloud — Northern Virginia (us-east-1))inSync Cloud (inSync Cloud — Northern California (us-west-1))inSync Cloud (inSync Cloud — Oregon (us-west-2))inSync Cloud (inSync Cloud — Cape Town (af-south-1))inSync Cloud (inSync Cloud — Hong Kong (ap-east-1))inSync Cloud (inSync Cloud — Mumbai (ap-south-1))inSync Cloud (inSync Cloud — Tokyo (ap-northeast-1))inSync Cloud (inSync Cloud — Seoul (ap-northeast-2))inSync Cloud (inSync Cloud — Singapore (ap-southeast-1))

Update timeline

  1. identified Nov 12, 2026, 07:28 PM UTC

    An outage on Microsoft's APIs is impacting our backups and restores for Microsoft 365 workloads. We are monitoring this closely and will post an update as we see progress. These incidents are tracked under EX1550543 and MO1550821 in the Microsoft 365 admin center, as well as status.cloud.microsoft if the admin center is not available to you. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support

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