Druva inSync experienced a minor incident on September 8, 2026 affecting inSync Cloud and inSync Cloud (Northern Virginia (us-east-1)) and 1 more component, lasting 2h 36m. The incident has been resolved; the full update timeline is below.
Affected components
inSync CloudinSync Cloud (Northern Virginia (us-east-1))inSync Cloud (Oregon (us-west-2))inSync Cloud (Mumbai (ap-south-1))inSync Cloud (Singapore (ap-southeast-1))inSync Cloud (Montreal (ca-central-1))inSync Cloud (Stockholm (eu-north-1))inSync Cloud (London (eu-west-2))inSync Cloud (Paris (eu-west-3))
Update timeline
- identified Sep 08, 2026, 05:40 AM UTC
We are currently investigating backup delays for Active directory backups. We are working on priority to resolve the issue. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support