Druva inSync experienced a major incident on September 10, 2026 affecting inSync Cloud and inSync Cloud (Northern Virginia (us-east-1)) and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
inSync CloudinSync Cloud (Northern Virginia (us-east-1))inSync Cloud (Hong Kong (ap-east-1))inSync Cloud (Mumbai (ap-south-1))inSync Cloud (Tokyo (ap-northeast-1))inSync Cloud (Singapore (ap-southeast-1))inSync Cloud (Sydney (ap-southeast-2))
Update timeline
- identified Sep 10, 2026, 02:01 PM UTC
We have identified an issue impacting Reporting on the Admin Console. We are working on priority to resolve the issue. There might be intermittent admin portal slowness/failures observed while applying this fix. We will keep you updated with the progress. Please feel free to contact the Druva support team at https://support.druva.com. Druva Support