DroneDeploy incident

Dock Automation: Some Dock drones offline/unable to take off

Major Resolved View vendor source →

DroneDeploy experienced a major incident on August 24, 2026 affecting Dock Automation, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2026, 03:21 PM UTC
Resolved
Aug 24, 2026, 06:30 PM UTC
Duration
3h 8m
Detected by Pingoru
Aug 24, 2026, 03:21 PM UTC

Affected components

Dock Automation

Update timeline

  1. identified Aug 24, 2026, 03:21 PM UTC

    Some users are reporting Docks offline or dock drones unable to take off. Engineering has identified the issue and is reviewing next steps.

  2. identified Aug 24, 2026, 04:06 PM UTC

    Engineering is taking steps to remediate the issue of some Docks appearing offline or drones unable to take off.

  3. monitoring Aug 24, 2026, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 24, 2026, 06:30 PM UTC

    Between 12:41 PM PT on 08/23 and 09:21 AM PT on 08/24 (19:41 UTC on 08/23 and 16:00 AM UTCon 08/24) some users may have noted their Dock showing as offline or their dock drone being unable to launch. Engineering has corrected the issue and no further impact is expected.