DroneDeploy incident
Intermittent availability issues due to global Cloudflare incident
DroneDeploy experienced a major incident on November 18, 2025 affecting Map Processing and Web Server and 1 more component, lasting 6h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 12:20 PM UTC
Some users may be experiencing intermittent issues accessing a variety of DroneDeploy's apps and services due to the Global Cloudflare service incident. Our Engineering team is closely monitoring the situation and looking for opportunities to mitigate impact when possible. We appreciate your patience. https://www.cloudflarestatus.com/
- identified Nov 18, 2025, 02:25 PM UTC
Our Engineering team is continuing to monitor the status of the Cloudflare incident. In the meantime, users may continue to experience intermittent issues accessing DroneDeploy apps and services. Thank you for your patience.
- monitoring Nov 18, 2025, 04:04 PM UTC
At this time, systems have stabilized and all DroneDeploy apps are services are operational. DroneDeploy Engineering is continuing to monitor closely for any follow-on impacts and will provide further updates as appropriate.
- resolved Nov 18, 2025, 06:59 PM UTC
Between 3:38AM and 6:30AM Pacific Time (11:38 and 14:30 UTC) some users may have experienced intermittent issues accessing a variety of DroneDeploy's apps and services due to the Global Cloudflare service incident. Cloudflare has declared the incident over and all services are confirmed stable.