DroneDeploy incident

Dock Drones not writing flight logs

Minor Resolved View vendor source →

DroneDeploy experienced a minor incident on December 1, 2025 affecting Dock Automation, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2025, 03:55 AM UTC
Resolved
Dec 01, 2025, 04:56 AM UTC
Duration
1h 1m
Detected by Pingoru
Dec 01, 2025, 03:55 AM UTC

Affected components

Dock Automation

Update timeline

  1. investigating Dec 01, 2025, 03:55 AM UTC

    Some users of Dock Drones may notice that flight logs are not being uploaded. Engineering is investigating.

  2. resolved Dec 01, 2025, 04:56 AM UTC

    On Sunday, November 30th, between 4:00pm and 8:40pm PST (12/01/2025 00:00 and 4:40 UTC), some users may have noted that flight logs were not uploaded to Dock Drones. The issue was corrected and flight log data captured during that window is being backfilled. Please allow a few hours for that data backfill to complete.