DroneDeploy incident

Export failures

Critical Resolved View vendor source →

DroneDeploy experienced a critical incident on December 15, 2025 affecting Exports, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 01:31 AM UTC
Resolved
Dec 15, 2025, 01:41 AM UTC
Duration
10m
Detected by Pingoru
Dec 15, 2025, 01:31 AM UTC

Affected components

Exports

Update timeline

  1. investigating Dec 15, 2025, 01:31 AM UTC

    Some users may be experiencing an issue with exports failing. Engineering is addressing the issue.

  2. resolved Dec 15, 2025, 01:41 AM UTC

    Between 4:00PM and 5:25PM PT (00:00 - 01:25 UTC) some users may have experienced export failures. All failed exports have been restarted. Please allow a couple of hours for exports to complete.