DroneDeploy experienced a minor incident on June 29, 2026 affecting App Market & Integrations, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
App Market & Integrations
Update timeline
- investigating Jun 29, 2026, 09:51 PM UTC
Some users may be experiencing an issue with BIM uploads failing during processing. When uploading a BIM file locally, the upload completes but fails at the Autodesk processing stage. Importing BIM files directly from Autodesk still works as expected. Engineering is investigating.
- resolved Jun 29, 2026, 11:02 PM UTC
Between 9:00AM Pacific Time on 06/26 and 2:57PM Pacific Time on 09/29 (16:00 UTC on 6/26 and 21:57 UTC on 09/29), some users may have experienced BIM upload processing failures. Engineering has corrected the underlying issue. Please try your upload again.