DrFirst incident

Intermittent Performance Issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Minor Resolved View vendor source →

DrFirst experienced a minor incident on May 8, 2026 affecting E-Prescribing Desktop Staging Environment (Rcopia Staging Environment), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 06:58 PM UTC
Resolved
May 08, 2026, 07:24 PM UTC
Duration
26m
Detected by Pingoru
May 08, 2026, 06:58 PM UTC

Affected components

E-Prescribing Desktop Staging Environment (Rcopia Staging Environment)

Update timeline

  1. investigating May 08, 2026, 06:58 PM UTC

    Some customers may experience intermittent performance issues with E-Prescribing Desktop Staging Environment (Rcopia Staging Environment) at this time. Our engineers are aware and working to resolve this as soon as possible.

  2. resolved May 08, 2026, 07:24 PM UTC

    This incident has been resolved.