DrFirst experienced a minor incident on May 19, 2025 affecting PDMP, lasting 3h 58m. The incident has been resolved; the full update timeline is below.
Affected components
PDMP
Update timeline
- investigating May 19, 2025, 01:46 PM UTC
Customers may experience issues accessing Patient Searches via PDMP reports for the state Illinois. We are working with our partner and will keep this page updated.
- investigating May 19, 2025, 03:16 PM UTC
We are continuing to investigate this issue.
- resolved May 19, 2025, 05:44 PM UTC
This incident has been resolved.