DrFirst incident

PDMP Third-Party Incident for Illinois

Minor Resolved View vendor source →

DrFirst experienced a minor incident on May 28, 2025 affecting PDMP, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2025, 02:52 PM UTC
Resolved
May 28, 2025, 09:27 PM UTC
Duration
6h 34m
Detected by Pingoru
May 28, 2025, 02:52 PM UTC

Affected components

PDMP

Update timeline

  1. investigating May 28, 2025, 02:52 PM UTC

    Customers may experience issues accessing Patient Searches via PDMP reports for the state Illinois. We are working with our partner and will keep this page updated.

  2. investigating May 28, 2025, 04:49 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 28, 2025, 07:27 PM UTC

    We are continuing to investigate this issue.

  4. resolved May 28, 2025, 09:27 PM UTC

    This incident has been resolved.