DrFirst incident
Intermittent Performance Issues with E-Prescribing Desktop (Rcopia)
Affected components
E-Prescribing Desktop Region 1 (Rcopia)E-Prescribing Desktop Region 2 (Rcopia)E-Prescribing Desktop Region 3 (Rcopia)E-Prescribing Desktop Region 4 (Rcopia)
Update timeline
- investigating Feb 25, 2026, 01:03 PM UTC
Some customers may experience intermittent performance issues with E-Prescribing Desktop (Rcopia) at this time. Our engineers are aware and working to resolve this as soon as possible.
- identified Feb 25, 2026, 01:16 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 25, 2026, 01:35 PM UTC
This incident has been resolved.
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