Drata incident

Users not able to complete policy approval workflows

Minor Resolved View vendor source →

Drata experienced a minor incident on July 21, 2025, lasting 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2025, 03:26 AM UTC
Resolved
Jul 21, 2025, 04:11 AM UTC
Duration
44m
Detected by Pingoru
Jul 21, 2025, 03:26 AM UTC

Update timeline

  1. investigating May 13, 2026, 02:14 PM UTC

    Our team is currently investigating an issue in which the policy approval workflow is resulting in failures when processing new policy approvals. We will provide updates as they become available.

  2. investigating May 13, 2026, 02:14 PM UTC

    The root cause of the policy workflow issue has been identified. We have resolved the issue and all affected services. Customers should be able to proceed with their normal workflow. Our team will continue to monitor to ensure no additional issues arise.

  3. resolved May 13, 2026, 02:14 PM UTC

    This incident has been resolved.