Drata incident

Report and export downloads not being delivered to some users

Major Resolved View vendor source →

Drata experienced a major incident on August 11, 2026, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2026, 09:06 PM UTC
Resolved
Aug 14, 2026, 07:44 PM UTC
Duration
2d 22h
Detected by Pingoru
Aug 11, 2026, 09:06 PM UTC

Update timeline

  1. investigating Aug 11, 2026, 09:06 PM UTC

    We are currently investigating this issue.

  2. investigating Aug 11, 2026, 09:06 PM UTC

    We've identified an issue where some users may not receive the in-app notification when certain reports or exports finish generation. We have found no evidence that the underlying files fail to generate or are lost - the notification delivery is what's affected. We are actively working on the fix. We'll post the update on the progress.

  3. investigating Aug 13, 2026, 06:31 PM UTC

    We're still validating the fix and will provide an update once it's deployed.

  4. monitoring Aug 14, 2026, 01:42 AM UTC

    The fix has been deployed and validated. We'll continue monitoring it.

  5. resolved Aug 14, 2026, 07:44 PM UTC

    This incident has been resolved.