Drata incident

MSSP / Multi-Instance Management Client List Unavailable

Minor Resolved View vendor source →

Drata experienced a minor incident on September 19, 2026, lasting 1h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 06:43 PM UTC
Resolved
Sep 19, 2026, 08:19 PM UTC
Duration
1h 36m
Detected by Pingoru
Sep 19, 2026, 06:43 PM UTC

Update timeline

  1. investigating Sep 19, 2026, 06:43 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 19, 2026, 06:48 PM UTC

    We've identified the cause of the issue preventing MSSP / Multi-Instance Management users from loading their client list. A fix is in progress. All other Drata functionality, including core compliance monitoring, is unaffected.

  3. investigating Sep 19, 2026, 08:18 PM UTC

    This incident is resolved. MSSP / Multi-Instance Management Client services are now operational.

  4. resolved Sep 19, 2026, 08:19 PM UTC

    This incident has been resolved.