Drata incident

Some service users and auditors unable to access their own tenant

Major Ongoing View vendor source →

Drata is currently experiencing a major incident, which began 6h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 04:56 PM UTC
Resolved
Ongoing
Duration
● 5h 47m
Detected by Pingoru
May 22, 2026, 04:56 PM UTC

Update timeline

  1. investigating May 22, 2026, 04:56 PM UTC

    We are currently investigating this issue.

  2. investigating May 22, 2026, 04:58 PM UTC

    We've identified an issue impacting some customers in which some users who have service user and auditor accounts are unable to access their own tenant. We are actively working on a fix.

  3. investigating May 22, 2026, 05:11 PM UTC

    Fix is being tested.