Drata incident

Unable to complete approval process for a policy.

Minor Resolved View vendor source →

Drata experienced a minor incident on September 16, 2025, lasting 2d 10h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 06:53 PM UTC
Resolved
Sep 19, 2025, 05:16 AM UTC
Duration
2d 10h
Detected by Pingoru
Sep 16, 2025, 06:53 PM UTC

Update timeline

  1. investigating May 13, 2026, 02:13 PM UTC

    Our team is currently investigating an issue in which some customers are unable to complete approval process for a policy. We will provide updates as they become available.

  2. identified May 13, 2026, 02:13 PM UTC

    We have identified an issue in which Policy approvals created prior to 8th September are failing. We are actively working on a fix.

  3. identified May 13, 2026, 02:13 PM UTC

    A workaround for the issue where policy approvals can not be completed has been deployed. Any Approvals created prior to September 8th and incomplete will need to be cancelled and retried to recover and complete the policy publishing. The incident is resolved.

  4. resolved May 13, 2026, 02:14 PM UTC

    This incident has been resolved.