Is Dragon Systems down?

Microsoft is investigating a service disruption in our US Data Center affecting a subset of DAX Copilot and Dragon Copilot customers. Symptoms may include: -Delay in summary delivery on some encounters. (If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist). Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.

Microsoft is investigating an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may include: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available. We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.

Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered. Note: There are potential delays with orders and backlog is being processed. We apologize for any inconvenience and appreciate your continued partnership.

Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region. Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered. The Orders backlog has been processed. We apologize for any inconvenience and appreciate your continued partnership

Microsoft is investigating an issue affecting DAX Copilot for EPIC users within our US datacenters. Symptom: Subsequent recordings are failing to generate new drafts. Microsoft is actively working on remediation and will provide more information as soon as it is available. Thank you for your patience and continued partnership.

Microsoft has resolved an issue affecting Dax/Dragon Copilot products within our US datacenter. A detailed analysis for the impact will be available within the next 10 days.

Microsoft is currently aware of an analytics-related impact stemming from a Microsoft Fabric / Power BI issue. Our engineering teams are actively investigating. Current symptoms include: -Service Unavailable errors -Delays when loading analytics At this time, there is no confirmed workaround. However, some users have reported intermittent success by restarting the application and retrying the operation. We will continue to provide updates as more information becomes available. Thank you for your patience while we work to resolve this issue. Azure Status Link: https://azure.status.microsoft/en-us/status

This incident has been resolved.

Microsoft is actively investigating an intermittent issue impacting Epic Nebula customers using DAX and Dragon Copilot. We are working jointly with Epic to identify the root cause. We expect to provide an update shortly regarding the scope of impact and recommended next steps. Known intermittent symptoms include: - Summaries being delayed We will share additional updates as soon as more information is confirmed. We apologize for the disruption and appreciate your continued partnership while we work to resolve this issue.

Microsoft has mitigated the issue impacting Epic Nebula customers using DAX and Dragon Copilot. Summaries are now being successfully delivered to Epic. We apologize for the disruption and appreciate your continued partnership while we worked to resolve this issue.

This incident has been resolved.

Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products. Symptoms may include: -- delayed summaries -- auto styling failures More details will be provided when information is available. We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.

There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact. We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior. We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

This incident has been resolved.