Is Dragon Systems down?

Last checked 8m ago
Current status
Dragon Systems is up

No incidents right now.

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Official status page: https://status.copilot.dragon.com · Polled every 5 minutes · 24 components tracked

Dragon Systems is operational right now. Last checked 8m ago; the most recent incident resolved 23h ago.

Real-time Dragon Systems status, recent outages, and incident history — pulled directly from Dragon Systems's official status page at https://status.copilot.dragon.com every 5 minutes. Pingoru tracks 24 Dragon Systems services and has captured 9 incidents in the last 90 days (99.67% uptime). Get email, Slack, Discord, or webhook alerts the moment Dragon Systems reports a new incident — free for 5 monitors, no credit card.

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Dragon Systems uptime 99.67% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Possible NMS/NMC Impact
    Resolved 50m
    Started Aug 01, 2026, 10:59 PM UTC · Resolved Aug 01, 2026, 11:50 PM UTC
    Nuance Management Center - United States
    Timeline · 2 updates
    • investigating · Aug 01, 2026, 10:59 PM UTC

      We are currently investigating an issue where admins may not be able to add new users to NMC. We will provide an update shortly

    • resolved · Aug 01, 2026, 11:50 PM UTC

      Upon investigation a regional issue was identified and has been immediately remediated.

    Latest: Upon investigation a regional issue was identified and has been immediately remediated.

  2. Error Code: SerializationFailure Details: Unexpected token
    Resolved 2h 30m
    Started Jul 15, 2026, 12:57 PM UTC · Resolved Jul 15, 2026, 03:27 PM UTC
    DAX Copilot for Epic - Audio Recording
    Timeline · 5 updates
    • investigating · Jul 15, 2026, 12:57 PM UTC

      Microsoft is investigating the above error reported.

    • identified · Jul 15, 2026, 01:18 PM UTC

      Microsoft has identified the above reported error and working on remediation.

    • identified · Jul 15, 2026, 01:39 PM UTC

      Microsoft is investigating an issue affecting Dragon and DAX Copilot for EPIC ambient users on Epic Nebula. DAX/Dragon Copilot launch in Epic Haiku was failing with the following message: An error was encountered while communicating with the server. Seek assistance from an administrator if the problem persists. Code: SerializationFailure Details: Unexpected token. Impact is specifically attributed to: Ambient users on Epic Nebula. Remediation actions have been taken and improved performance has been observed. Microsoft is closely monitoring and will update the status accordingly. Thank you for your patience and continued partnership.

    • monitoring · Jul 15, 2026, 02:26 PM UTC

      Microsoft has remediated an issue affecting Dragon and DAX Copilot for EPIC ambient users on Epic Nebula. DAX/Dragon Copilot launch in Epic Haiku was failing with the following message: An error was encountered while communicating with the server. Seek assistance from an administrator if the problem persists. Code: SerializationFailure Details: Unexpected token. Impact is specifically attributed to: Ambient users on Epic Nebula. Thank you for your patience and continued partnership.

    • resolved · Jul 15, 2026, 03:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Error Code: SerializationFailure Details: Unexpected token
    Resolved 1h 35m
    Started Jul 14, 2026, 03:50 PM UTC · Resolved Jul 14, 2026, 05:25 PM UTC
    DAX Copilot for Epic - Audio Recording
    Timeline · 3 updates
    • investigating · Jul 14, 2026, 03:50 PM UTC

      Microsoft is currently investigating reports of this error.

    • monitoring · Jul 14, 2026, 04:57 PM UTC

      An issue affecting Dragon and DAX Copilot for EPIC ambient users on Epic Nebula is resolved. DAX/Dragon Copilot launch in Epic Haiku was failing with the following message: An error was encountered while communicating with the server. Seek assistance from an administrator if the problem persists. Code: SerializationFailure Details: Unexpected token. Impact is specifically attributed to: Ambient users on Epic Nebulas. Epic has identified and remediated the issue at their end as of 11:36am ET and are actively monitoring. Thank you for your patience and continued partnership.

    • resolved · Jul 14, 2026, 05:25 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Possible DAX/Dragon Copilot Impact
    Resolved 13h 3m
    Started Jul 02, 2026, 04:18 AM UTC · Resolved Jul 02, 2026, 05:22 PM UTC
    DAX Copilot Mobile - LoginDAX Copilot for DMO - LoginDAX Copilot Mobile - Audio UploadDAX Copilot for DMO - Summary AvailabilityDAX Copilot for Epic - Audio RecordingDAX Copilot Mobile - Summary AvailabilityDAX Copilot for DMO - Summary EditingDAX Copilot for Epic - Summary Generation & Delivery
    Timeline · 4 updates
    • identified · Jul 02, 2026, 04:18 AM UTC

      Microsoft has identified and is actively troubleshooting an issue affecting Dax/Dragon Copilot products within our US datacenter. More details will be provided when information is available.

    • monitoring · Jul 02, 2026, 05:15 AM UTC

      Microsoft has identified and mitigated a service disruption in our US Data Center affecting Dragon and DAX Copilot customers. Symptoms may have included Unable to login to DAX Copilot Error message stating "Unable to launch DAX Copilot" Error message stating "Dragon Copilot is currently unavailable" Our engineering teams will continue to closely monitor the service to ensure stability . We apologize for any inconvenience and appreciate your continued partnership

    • monitoring · Jul 02, 2026, 05:52 AM UTC

      Microsoft has identified and mitigated a service disruption in our US Data Center affecting Dragon and DAX Copilot customers. Symptoms may have included Unable to login to DAX Copilot Error message stating "Unable to launch DAX Copilot" Error message stating "Dragon Copilot is currently unavailable" Our engineering teams are continuing to closely monitor the service to ensure stability and that all impacted audio is successfully reprocessed. At this time all services are returned to normal. Note: Users who were already logged in, we recommend logging out and back in to ensure optimal application performance We apologize for any inconvenience and appreciate your continued partnership

    • resolved · Jul 02, 2026, 05:22 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Possible DAX/Dragon Copilot Impact
    Resolved 1h 37m
    Started Jul 01, 2026, 05:22 PM UTC · Resolved Jul 01, 2026, 06:59 PM UTC
    Dragon Medical One - Speech Recognition
    Timeline · 2 updates
    • monitoring · Jul 01, 2026, 05:22 PM UTC

      Microsoft is investigating a service disruption in our US data centers affecting the ability to utilize Dragon Medical One (DMO) with Chrome or Edge extension for a small subset of users.

    • resolved · Jul 01, 2026, 06:59 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Dragon Systems outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 8 incidents View full outage history →