Dovetail experienced a minor incident on August 11, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 11, 2026, 04:00 PM UTC
Type: Incident Duration: 2 hours and 38 minutes Affected Components: Integrations Aug 11, 18:38:59 GMT+0 - Resolved - We've rolled back the change that caused the Zapier OAuth connection errors. If you were affected, please try the following steps: 1\. Do a hard refresh of your browser (or log out of Zapier and log back in). 2\. Try connecting your Zapier integration again. This should now work as expected. If you're still running into issues after these steps, please email [[email protected]](mailto:[email protected]) with a screen recording of the issue (with your browser console log open) so we can continue investigating. Aug 11, 16:00:51 GMT+0 - Investigating - We're aware that some users are unable to connect or reconnect the Zapier integration, seeing an OAuth or authorization error. Our team is investigating and will post updates here as we learn more. This is impacting all customers using Zapier and Dovetail. If you're affected, no action is needed on your end right now — we'll update this page once we have a fix or workaround. We apologize for any inconvenience. Aug 11, 18:15:45 GMT+0 - Identified - We've identified the root cause of the Zapier OAuth connection errors and are now working on a fix. We'll continue to post updates here as we make progress. Aug 11, 18:32:23 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.