Dovetail experienced a major incident on October 9, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 09, 2025, 02:46 AM UTC
Type: Incident Duration: 1 hour and 42 minutes Affected Components: Ask Dovetail, Billing & payments, Authentication, API, Integrations, Marketing website, Projects, , Magic features, Channels, Recruit, Dovetail web application → Oct 9, 02:46:06 GMT+0 - Investigating - We are currently investigating this incident. Oct 9, 02:49:00 GMT+0 - Identified - We are identified the cause for this incident. Oct 9, 02:59:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 9, 04:28:00 GMT+0 - Resolved - This incident has been resolved.