Dovetail incident

Slow performance across Dovetail (US_A region)

Minor Resolved View vendor source →

Dovetail experienced a minor incident on October 23, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 06:00 PM UTC
Resolved
Oct 23, 2025, 06:00 PM UTC
Duration
Detected by Pingoru
Oct 23, 2025, 06:00 PM UTC

Update timeline

  1. resolved Oct 23, 2025, 06:00 PM UTC

    Type: Incident Duration: 3 hours and 37 minutes Affected Components: Magic features, , Ask Dovetail, Billing & payments, Authentication, Projects, Recruit, Channels, Dovetail web application → Oct 23, 18:00:00 GMT+0 - Identified - We’re currently investigating an incident causing overall slowness in Dovetail for users in the US A region. You may experience delays when loading pages, exporting data, or performing other actions. Our team is actively working to restore normal performance as soon as possible. Oct 23, 21:37:11 GMT+0 - Resolved - This incident has been resolved. Please reach out to our support team if you are still experiencing issues and we will be happy to investigate further/