Dovetail incident

Chat unavailable for AU region workspaces

Minor Resolved

Dovetail experienced a minor incident on June 23, 2026 affecting Dovetail web application (Magic features), lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 06:28 AM UTC
Resolved
Jun 23, 2026, 09:26 AM UTC
Duration
2h 57m
Detected by Pingoru
Jun 23, 2026, 06:28 AM UTC

Affected components

Dovetail web application (Magic features)

Update timeline

  1. identified Jun 23, 2026, 06:28 AM UTC

    Chat is currently unavailable for workspaces hosted in the AU region. We've identified the issue and are working on a fix. We'll update this page as soon as we have more information.

  2. resolved Jun 23, 2026, 09:26 AM UTC

    This issue has been resolved. Thank you for your patience. If you have an AU hosted workspace, we recommend performing a hard refresh of your browser before trying Chat again. If you continue to experience any issues, please reach out to us at [[email protected]](mailto:[email protected]).