Dovetail incident

Dovetail.com Site experiencing intermittent issues

Minor Resolved

Dovetail experienced a minor incident on May 10, 2026 affecting Marketing website, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2026, 07:25 AM UTC
Resolved
May 10, 2026, 09:05 AM UTC
Duration
1h 40m
Detected by Pingoru
May 10, 2026, 07:25 AM UTC

Affected components

Marketing website

Update timeline

  1. monitoring May 10, 2026, 07:25 AM UTC

    We have identified an issue with our service provider at 8:09 UTC and they have implemented a fix. continues to experience intermittent 504s / 500s. You may see the message "ERROR: Failed to contact the origin". We are working with the service provider to keep this incident updated, and we will send another update once the issue is fully resolved.

  2. monitoring May 10, 2026, 08:56 AM UTC

    The service provider has implemented a fix, and we can see that the website is no longer experiencing issues. We are continuing to monitor the situation and will provide another update at 9:15 UTC.

  3. resolved May 10, 2026, 09:05 AM UTC

    This incident has been resolved and our service provider is no longer experiencing any issues.