Dovetail experienced a minor incident on February 26, 2026, lasting 41m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Feb 26, 2026, 11:23 PM UTC
We’re currently investigating an issue affecting Ask Dovetail in Slack and Teams for customers who currently have multiple Slack or Teams connections set up to a single workspace. As a workaround, disconnect all existing connections and reconnect a single connection to Slack or Teams..
- resolved Feb 27, 2026, 12:05 AM UTC
We've diagnosed the issue and confirmed that the incident has not impacted any customer workspaces. Please reach out to [[email protected]](mailto:[email protected]) if you are finding any Ask Dovetail related issues in your workspace..