Ongoing since 07:32 AM UTC.
We are aware that some customers are experiencing issues sending emails to Outlook and Hotmail addresses due to recent changes in Microsoft's email authentication requirements. Our Infrastructure Team is actively working on the affected configurations to address the issue as a priority. If you do not use our nameservers, please add the following record to your domain’ DNS: TXT record: “_dmarc” Value: “v=DMARC1; p=none;” We'll continue to provide updates on this page as more information becomes available. If you need immediate assistance, please reach out to our Support Team.
Update timeline
- investigating Nov 09, 2026, 07:32 AM UTC
We are aware that some customers are experiencing issues sending emails to Outlook and Hotmail addresses due to recent changes in Microsoft's email authentication requirements. Our Infrastructure Team is actively working on the affected configurations to address the issue as a priority. If you do not use our nameservers, please add the following record to your domain’ DNS: TXT record: “_dmarc” Value: “v=DMARC1; p=none;” We'll continue to provide updates on this page as more information becomes available. If you need immediate assistance, please reach out to our Support Team.
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