Resolved after 4 hours 14 minutes, on August 11, 2026.
Our team have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and running. Please reach out to us if you require further support!
Update timeline
- monitoring Aug 11, 2026, 04:09 AM UTC
Due to network issues, we are experiencing slightly higher than normal wait times for phone support. Our team is investigating the issue and we will provide the next update as soon as possible. During this time, our team is still here and ready to assist. For any urgent assistance please live-chat with us, you can also create a support ticket via your client-area.
- resolved Aug 11, 2026, 08:23 AM UTC
Our team have confirmed that the issue has now been resolved. We want to thank our clients for the patience they've had with us whilst working on getting things up and running. Please reach out to us if you require further support!
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