DoorDash incident

Partial Order Health impacted

Resolved after 41 minutes, affecting Orders, on December 8, 2025.

postmortem Dec 10, 2025, 05:11 PM UTC

Doordash experienced a partial service disruption affecting the core endpoints starting at approximately 3:50 AM PST on Dec 8. The issue was caused due to an elevated resource usage on our shared infrastructure, which led to connection problems that cascaded through multiple services, ultimately impacting several critical endpoints.

Started
Dec 08, 2025, 12:47 PM UTC
Resolved
Dec 08, 2025, 01:29 PM UTC
Duration
41m
Detected by Pingoru
Dec 08, 2025, 12:47 PM UTC

Affected components

Orders

Update timeline

  1. investigating Dec 08, 2025, 12:47 PM UTC

    Doordash order health seems to be impacted partially. The team is actively investigating the issue.

  2. resolved Dec 08, 2025, 01:29 PM UTC

    The order health has recovered and incident is now resolved.

  3. postmortem Dec 10, 2025, 05:11 PM UTC

    Doordash experienced a partial service disruption affecting the core endpoints starting at approximately 3:50 AM PST on Dec 8. The issue was caused due to an elevated resource usage on our shared infrastructure, which led to connection problems that cascaded through multiple services, ultimately impacting several critical endpoints.

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