Resolved after 1 hour 8 minutes, on February 14, 2025.
On February 14th, between 03:07 - 4:08 AM PST, we experienced increased error rates on the Drive API affecting key endpoints (e.g., /quote, /deliveries). This resulted in intermittent failures for delivery quotes and order placements. The issue was caused by a Cloudflare outage in the Portland (PDX) data center, which intermittently disrupted traffic. The incident has been resolved, and we continue to monitor for further issues.
Update timeline
- resolved Feb 19, 2025, 06:24 PM UTC
On February 14th, between 03:07 - 4:08 AM PST, we experienced increased error rates on the Drive API affecting key endpoints (e.g., /quote, /deliveries). This resulted in intermittent failures for delivery quotes and order placements. The issue was caused by a Cloudflare outage in the Portland (PDX) data center, which intermittently disrupted traffic. The incident has been resolved, and we continue to monitor for further issues.
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