Resolved after 16 minutes, affecting Orders, on July 14, 2025.
An internal traffic configuration change caused a temporary disruption in request handling for a public-facing endpoint. As a result, the OpenAPI endpoint was briefly unavailable for a few minutes. To prevent recurrence, we've increased resource limits, improved alerting thresholds, and are auditing traffic entry points, health monitoring, and autoscaling strategies
Affected components
Update timeline
- investigating Jul 14, 2025, 06:40 PM UTC
We have detected an issue with the orders functionality. We are investigating.
- investigating Jul 14, 2025, 06:56 PM UTC
We are continuing to investigate this issue.
- resolved Jul 14, 2025, 06:57 PM UTC
This incident has been resolved.
- postmortem Aug 04, 2025, 08:09 PM UTC
An internal traffic configuration change caused a temporary disruption in request handling for a public-facing endpoint. As a result, the OpenAPI endpoint was briefly unavailable for a few minutes. To prevent recurrence, we've increased resource limits, improved alerting thresholds, and are auditing traffic entry points, health monitoring, and autoscaling strategies
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