DOKU Outage History
DOKU is up right nowPingoru has recorded 97 incidents for DOKU: 97 in the last 12 months and 59 in the last 90 days.
Incidents, newest first
Minor July 11, 2026 Disbursements to SeaBank via BI-Fast Disrupted –
Started Jul 11, 2026, 08:45 AM UTC· resolved Jul 11, 2026, 08:45 AM UTC
- resolved Jul 11, 2026, 08:45 AM UTC
Disbursements to SeaBank via BI-Fast are currently facing issues due to a disruption at the issuer bank. - Impact: The disbursement process to the issuer bank is disrupted. - issue first detected : 11 July 2026, 15:45 GMT+7 - issue resolved : 11 July 2026, 17:20 GMT+7 -...
Minor July 8, 2026 Incident Summary – All Credit Card Payment Channels – [PagerDuty Statuspage] PG Services - Credit Card (Cards)
Started Jul 08, 2026, 10:30 AM UTC· resolved Jul 08, 2026, 10:30 AM UTC
- resolved Jul 08, 2026, 10:30 AM UTC
We have resolved an intermittent issue affecting Credit Card payment transactions. Resolved: Wednesday, 08 July 2026, 17:00 GMT+7 The incident has been resolved, and all services are operating normally. Please reach out to [email protected] if you have any questions or concerns.
Minor July 6, 2026 Incident Summary - VA Permata – [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Jul 06, 2026, 11:40 PM UTC· resolved Jul 06, 2026, 11:40 PM UTC
- resolved Jul 06, 2026, 11:40 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via Permata VA between 05:40 AM - 06:35 AM GMT+7 on Tuesday, 07 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor July 5, 2026 Danamon VA Payment Distruption – [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Jul 05, 2026, 02:36 AM UTC· resolved Jul 05, 2026, 02:36 AM UTC
- resolved Jul 05, 2026, 02:36 AM UTC
We are currently experiencing an incident affecting Danamon VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by Danamon.
Minor July 3, 2026 All Payment Distruption – [PagerDuty Statuspage] Checkout Page - Business Service (Checkout Page)
Started Jul 03, 2026, 02:59 PM UTC· resolved Jul 03, 2026, 02:59 PM UTC
- resolved Jul 03, 2026, 02:59 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via DOKU Checkout between 21:59 PM - 22:11 PM GMT+7 on Friday, 03 July 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor June 29, 2026 Incident Summary - VA Mandiri – [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Jun 29, 2026, 09:38 PM UTC· resolved Jun 29, 2026, 09:38 PM UTC
- resolved Jun 29, 2026, 09:38 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via Mandiri VA between 03:08 AM - 04:22 AM GMT+7 on Tuesday, 30 June 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor June 25, 2026 Disbursement Failed Increase on BI-FAST - Resolved – [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)
Started Jun 25, 2026, 07:40 AM UTC· resolved Jun 25, 2026, 07:40 AM UTC
- resolved Jun 25, 2026, 07:40 AM UTC
Between Thursday, 25 June 2026, 13:55 and Thursday, 25 June 2026, 14:35 GMT+7 (Duration: 40 minutes), a disbursement issue affecting BIFast has been identified and has since been resolved. Impact: Disbursement transactions via BIFast were disrupted during the affected window...
Minor June 20, 2026 BCA VA Payment Distruption 1h 10m [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Jun 20, 2026, 07:20 AM UTC· resolved Jun 20, 2026, 08:30 AM UTC
- investigating Jun 20, 2026, 07:20 AM UTC
We are currently experiencing an incident affecting BCA VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BCA.
- resolved Jun 20, 2026, 08:30 AM UTC
We have resolved an incident where there was an Transaction will be disrupted via BCA VA between 14:20 - 15:30 GMT+7 on Saturday, 20 June 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor June 8, 2026 Mandiri VA Payment Distruption – [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Jun 08, 2026, 02:26 AM UTC· resolved Jun 08, 2026, 02:26 AM UTC
- resolved Jun 08, 2026, 02:26 AM UTC
We have resolved an incident where there was an Transaction will be disrupted via Mandiri VA between 08:38 AM - 08:51 AM GMT+7 on Monday, 08 June 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor June 4, 2026 Settlement Delay – [PagerDuty Statuspage] Settlement - Business Service (Settlement)
Started Jun 04, 2026, 09:00 AM UTC· resolved Jun 04, 2026, 09:00 AM UTC
- resolved Jun 04, 2026, 09:00 AM UTC
We experienced a delay in processing settlements that were due today. We sincerely apologize for the disruption this has caused to your operations. All affected settlements will be completed by tomorrow. No action is required on your end. We understand how critical timely...
Major May 26, 2026 VA Payment Distruption 4h 18m [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started May 26, 2026, 11:57 AM UTC· resolved May 26, 2026, 04:15 PM UTC
- identified May 26, 2026, 11:57 AM UTC
We are currently experiencing an incident affecting VA payments due to a disruption on our side. Impact: - Delay Notification on VA SNAP. Current Status: - The incident is being investigated.
- resolved May 26, 2026, 04:15 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via All VA between 18:53 PM - 22:45 PM GMT+7 on Tuesday, 26 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor May 26, 2026 Transfer Service E-Wallet & BI-FAST Channel Disruption –
Started May 26, 2026, 12:35 AM UTC· resolved May 26, 2026, 12:35 AM UTC
- resolved May 26, 2026, 12:35 AM UTC
We have resolved an incident that caused transaction disruptions on the Transfer Service due to an issue on the switching side between 07:28 PM and 07:54 PM GMT+7 on Tuesday, 26 May 2026. Transactions through the EWALLET channels DANA and OVO, as well as BI-FAST transactions to BANK BCA,...
Major May 16, 2026 BNI CC Payment Distruption 28m [PagerDuty Statuspage] PG Services - Credit Card (Cards)
Started May 16, 2026, 05:47 PM UTC· resolved May 16, 2026, 06:15 PM UTC
- identified May 16, 2026, 05:47 PM UTC
We are currently experiencing an incident affecting BNI CC payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BNI.
- resolved May 16, 2026, 06:15 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via BNI CC between 00:22 AM - 00:50 AM GMT+7 on Sunday, 17 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor April 30, 2026 CIMB VA Payment Distruption – [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)
Started Apr 30, 2026, 02:00 PM UTC· resolved Apr 30, 2026, 02:00 PM UTC
- resolved Apr 30, 2026, 02:00 PM UTC
We have resolved an incident where there was an Notify delay via CIMB VA between 12:45 PM - 21:00 PM GMT+7 on Thursday, 30 April 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor April 28, 2026 Incident Summary - CC All – [PagerDuty Statuspage] PG Services - Credit Card (Cards)
Started Apr 28, 2026, 09:44 AM UTC· resolved Apr 28, 2026, 09:44 AM UTC
- resolved Apr 28, 2026, 09:44 AM UTC
We have resolved an incident where there was an Transaction will be disrupted via DOKU between 3:07 PM - 4:37 PM GMT+7 on Tuesday, 28 April 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.
Minor April 24, 2026 Disbursement to Bank BRI Disruption 1h 50m [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)
Started Apr 24, 2026, 05:20 PM UTC· resolved Apr 24, 2026, 07:10 PM UTC
- investigating Apr 24, 2026, 05:20 PM UTC
We are currently experiencing an incident affecting disbursement transactions to Bank BRI due to an issue on the switching bank side. Impact: Disbursement transactions to Bank BRI cannot be processed. Current Status: The issue has been reported to...
- resolved Apr 24, 2026, 07:10 PM UTC
The incident has been resolved
Minor April 24, 2026 DokuWallet H2H Disruption –
Started Apr 24, 2026, 07:50 AM UTC· resolved Apr 24, 2026, 07:50 AM UTC
- resolved Apr 24, 2026, 07:50 AM UTC
We identified an issue and have already resolved it, where many transactions were disrupted via DokuWallet H2H between 13:15:44 and 14:47:06 (GMT+7) on Friday, April 24th, 2026. The incident has now been resolved. Please reach out to [email protected] if you have any concerns.