DOKU experienced a major incident on May 16, 2026 affecting [PagerDuty Statuspage] PG Services - Credit Card (Cards), lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
[PagerDuty Statuspage] PG Services - Credit Card (Cards)
Update timeline
- identified May 16, 2026, 05:47 PM UTC
We are currently experiencing an incident affecting BNI CC payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BNI.
- resolved May 16, 2026, 06:15 PM UTC
We have resolved an incident where there was an Transaction will be disrupted via BNI CC between 00:22 AM - 00:50 AM GMT+7 on Sunday, 17 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.