DOKU incident

Disbursement to Bank BRI Disruption

Minor Resolved View vendor source →

DOKU experienced a minor incident on April 24, 2026 affecting [PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement), lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:20 PM UTC
Resolved
Apr 24, 2026, 07:10 PM UTC
Duration
1h 50m
Detected by Pingoru
Apr 24, 2026, 05:20 PM UTC

Affected components

[PagerDuty Statuspage] DIGIFIN Services - Disbursement (Disbursement)

Update timeline

  1. investigating Apr 24, 2026, 05:20 PM UTC

    We are currently experiencing an incident affecting disbursement transactions to Bank BRI due to an issue on the switching bank side. Impact: Disbursement transactions to Bank BRI cannot be processed. Current Status: The issue has been reported to...

  2. resolved Apr 24, 2026, 07:10 PM UTC

    The incident has been resolved