DOKU incident

BCA VA Payment Distruption

Resolved after 1 hour 10 minutes, affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), on June 20, 2026.

resolved Jun 20, 2026, 08:30 AM UTC

We have resolved an incident where there was an Transaction will be disrupted via BCA VA between 14:20 - 15:30 GMT+7 on Saturday, 20 June 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Started
Jun 20, 2026, 07:20 AM UTC
Resolved
Jun 20, 2026, 08:30 AM UTC
Duration
1h 10m
Detected by Pingoru
Jun 20, 2026, 07:20 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)

Update timeline

  1. investigating Jun 20, 2026, 07:20 AM UTC

    We are currently experiencing an incident affecting BCA VA payments due to a disruption on our partner's side. Impact: - Transaction will be disrupted. Current Status: - The incident is being investigated by BCA.

  2. resolved Jun 20, 2026, 08:30 AM UTC

    We have resolved an incident where there was an Transaction will be disrupted via BCA VA between 14:20 - 15:30 GMT+7 on Saturday, 20 June 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Your product runs on more than DOKU

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →