DOKU incident

VA Payment Distruption

Resolved after 4 hours 18 minutes, affecting [PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account), on May 26, 2026.

resolved May 26, 2026, 04:15 PM UTC

We have resolved an incident where there was an Transaction will be disrupted via All VA between 18:53 PM - 22:45 PM GMT+7 on Tuesday, 26 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

Started
May 26, 2026, 11:57 AM UTC
Resolved
May 26, 2026, 04:15 PM UTC
Duration
4h 18m
Detected by Pingoru
May 26, 2026, 11:57 AM UTC

Affected components

[PagerDuty Statuspage] PG Services - Virtual Account (Virtual Account)

Update timeline

  1. identified May 26, 2026, 11:57 AM UTC

    We are currently experiencing an incident affecting VA payments due to a disruption on our side. Impact: - Delay Notification on VA SNAP. Current Status: - The incident is being investigated.

  2. resolved May 26, 2026, 04:15 PM UTC

    We have resolved an incident where there was an Transaction will be disrupted via All VA between 18:53 PM - 22:45 PM GMT+7 on Tuesday, 26 May 2026. The incident is now resolved. Please reach out to [email protected] if you have any concerns.

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